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SHIPPING POLICY

TAXES, SHIPPING & HANDLING CHARGES

Shipping carriers are selected based on the most efficient delivery for each order. 

International customers are responsible for customs duties and/or brokerage fees in addition to shipping costs assessed during checkout.

All California residents will incur sales tax as set by the State of California and/or the County to which your delivery will be shipped. 

SHIPPING & DELIVERY TIME FRAMES

Orders are generally shipped within 2-3 business days from when the order was placed, unless otherwise noted per item's description. Pre-order and backorder items will be shipped once they are in stock. 

If your order consists of both in stock items and pre-order or backorder items, we will not ship your order until all items can be fulfilled. If you would like to receive your in stock items first, please place separate orders.

Please allow up to 3 weeks for your delivery to arrive. If you still have not received your order after 3 weeks, please notify sales@swishauthentics.com.

All customers will receive tracking details via email upon dispatch, and are expected to monitor tracking progress for any delivery exceptions. 

Swish Authentics is not responsible for any lost, stolen, or undelivered packages. If your package is marked as delivered but you have not received it, please contact the carrier of the package. Swish Authentics will not replace any packages.

Any product shipped back to Swish Authentics as a policy dispute or order refusal will be subject to a Forced Refund. Such customers will be refunded for order subtotal (minus a 5% restocking fee).